It might not always be true for people just starting out. But, for an established business, doing less as an operator means more responsibility thereby giving more to the clients...

More responsibility not in terms of helping individual clients, but in terms of leveraging systems and processes, and people to help more clients in less time, which in turn create geometric impact for both the client and the business...

The key is to have an automated system in place and processes that people can easily follow that require you to spend less time doing the job but more time integrating it...

The bottom line is this, in order to serve more clients at the highest level, create more freedom and more impact, which in turn scale your business to the next level, you have to become the owner instead of the operator of the business.

Let me know your thoughts in the comment below!